Return & Refund Policy

At 【请替换：店铺名称】, we want you to be completely satisfied with your purchase. If you are not happy with an eligible item, you may request a return under the conditions outlined below.

Return Period

Eligible products can be returned within 30 days of the delivery date.

Return Requirements

To qualify for a return, the product must meet all the following conditions:

Be unused and in its original condition.
Include the original packaging, if applicable.
Include all accessories, parts, and materials provided with the order.
Be free from damage caused by improper use or handling.

We reserve the right to decline returns that do not meet these requirements.

Products Not Eligible for Returns

The following items are excluded from returns:

Personalized or customized merchandise.
Digital products and downloadable content.
Gift cards.
Clearance or final-sale items.
Products that have been used, installed, modified, or damaged.

Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to the original payment method. Please note that refund processing times may vary depending on your payment provider and can take between 7 to 10 business days.

Damaged or Incorrect Orders

If your order arrives damaged, defective, incomplete, or different from what you ordered, please keep the item and its original packaging. Contact us at 【请替换：客服邮箱】 so we can review and resolve the issue promptly.

Return Shipping

Customers are responsible for return shipping costs unless the item was shipped incorrectly or has a confirmed defect. Return shipping fees are calculated and displayed at checkout.

Order Cancellation

Orders can be canceled within 12 hours of purchase. To request a cancellation, please contact us as soon as possible at 【请替换：客服邮箱】. After this window, we may be unable to cancel your order as it may already be processing or shipped.